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  #81  
Old August 24th, 2019, 02:59 PM
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My gold classifier 30 mesh sieve helped me to salvage the aluminum oxide sandblasting medium and recover some $$.

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  #82  
Old September 8th, 2019, 09:52 AM
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Default The Saga Continues....

So you aren't going to believe this...or maybe you will. I bought another engine from a local company. I asked them for a 1975-1979 AMC 258, just like before.
Instead, (and I checked the casting numbers) they gave me:

An engine block that was a 1970-1972. It has a stud sticking out upon which to mount the water pump, but the stud was stripped and it was too short for my water pump. I tried heat and penetrating oil, vice grips, even tried drilling it out and using an EZ-Out. All efforts to remove it by me failed. I am not a machine shop, so it's likely best that I let someone more qualified and experienced do this work.



A 1975 Head (1/2" bolts) which is correct.

A 1986 crankshaft. This crank is 6 pounds lighter than the 1979 crank, which is not that big of a deal, except that my existing flywheel bolt pattern doesn't match the 1986 crank bolt pattern. We tried 4 different positions and measured using calipers. I am simply not going to buy all new engine parts just because this company didn't give me what I asked for.




BTW, I paid them $3750 for this engine! That seems like a premium price.

So, I am taking the engine back and insisting on the engine I asked for, otherwise I am getting my money back.

The company salesman said, as I kept asking questions about the engine, "Don't worry Mr. Wells, we build these engines all the time."

Doesn't anyone care about their customers anymore? *sigh*

The only thing "exceptional" about these Americans is that they are world class "dumb*ss".
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  #83  
Old September 8th, 2019, 11:06 AM
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I should also mention that the company who made the engine asked me for a list of parts that they insisted on installing themselves (so the engine wouldn't get contamination - they said). Valve cover, oil pan, timing cover, thermostat housing and thermostat.

So I took them all those parts, freshly painted, bolts included.

Well, they kept my bolts and used their own bolts. I guess that's okay, except that they didn't install the thermostat housing (but they kept the bolts anyway) and the bolts for the timing cover were special because the alternator bracket was mounted on those bolts. Anyway, they kept my bolts and installed their own bolts...which were the wrong ones.

After I got the engine home and looked at the casting numbers, I wondered whether they were trying to cover up the fact that they gave me the wrong crankshaft, but I am not one for conspiracy theories....
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  #84  
Old September 9th, 2019, 07:06 AM
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Oy! I hate that crap. Stuff like that is why I do as much of it myself as I can.
Every time I drop parts at a machine shop I kick myself for not going to school so I can do that myself too.
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  #85  
Old September 9th, 2019, 12:57 PM
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I know you dare not reveal the name of the company, but I wish you could. They need to be black balled for their less than transparent business practices.
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  #86  
Old September 9th, 2019, 01:10 PM
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Sorry to read about you troubles. If itís any consolation itís making my choice to convert to a good old Chevy 350 seem better, lol. Keep posting though, even if itís frustrating sometimes. We all love reading about others builds! Thereís just so many details to learn about these trucks!


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  #87  
Old September 10th, 2019, 07:16 AM
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Here's the email I wrote to them this morning (I apologize for it's length):

--

Since this seems to be the best way to communicate with you, I hope you won't mind that I list the issues I have:

1. I need all of my bolts back. I took them to your technicians in labelled plastic bags.
A. There were two small 3/8" bolts that are from the 1975-1979 oil pan that hold the timing cover to the block. (The 1970-72 block has 7/16" bolts). These were painted black.
B. There were two bolts for the thermostat housing that I didn't get back. These were painted green.
C. There were was a bolt that I brought to you that was missing from the timing cover. It is a bolt with a stud on the end of it. that goes into the upper left of the timing cover. It was for mounting the alternator bracket on the 1975-1979 block. That bolt was painted green.

2. Maybe you are correct that there are different flywheels that fit the 258 crankshaft you gave me, but there's only one bolt pattern that fits my 1975-1979 flywheel, and the crankshaft you gave me isn't one of them. That's exactly why it's important that your shop give me exactly what I asked for. If I ask for something and it doesn't work, then it's my problem and I will be responsible for making it work, but if you don't give me exactly what I ask for, then it's your problem and it's your responsibility for making it work. I don't really care if your books say that that crankshaft works in engine years 1962 to 1987 (or whichever years you stated), I asked for a 1975 to 1979 engine and that's what I am willing to pay for. If you can't give me what I ask for, then we can't do business. That's just how it is and I am not kidding around. $3750.00 is a lot of money for that engine, and it is a lot of money to me. I am unwilling to pay for something that I didn't ask for.

3. I am hard working enough to build my own engine if it comes to that, and I could do it for 1/2 the price you are charging me. It isn't rocket science, It would take me longer to build and I would need to buy special tools, but I could do it. I have a full shop. My wife and I made the choice to buy an engine instead of me building one myself. The last company I bought an engine from (ATK) completely screwed up my plans by installing the rear main seal backwards, which cost me so much extra time and extra money it would make you shudder at their incompetence. I am finished with working myself silly and spending all kinds of extra money because of other people's stupid mistakes. Please get this right this time. That's what I am paying for!

4. Your technicians forgot to install two threaded freeze plugs in the 1970-72 block you gave me and they left the water pump stud in the block (which was too short for my water pump). I don't see how they could have overlooked such an obvious task, (your technicians are supposed to be professionals) unless they were hurried to "get the engine off the assembly bench". This time, please don't be in such a hurry with my engine. I need it done correctly please.

5. Your warranty is flat out terrible (12 months, 12,000 miles). Online companies offer 3 years unlimited mileage and there is no mention of whether the engine warrantied or not if it goes in an OEM vehicle. After reading that, I am certain that many of your past customers must have tried to screw your company over. I am not one of those customers. That said, I expect to pay for exactly what I asked for, and I expect professional work commensurate with a shop that has been in business for 60 plus years. If you aren't ready to provide that to me, then let's just part ways and I won't darken your doorstep any further.

Nobody likes reading long emails, but you asked me to communicate better. If you have any questions, or there is a situation that I need to be made aware of, please don't hesitate to write an email or to call. Yes, I am busy but I will get back to you soon.

I am looking to you for reassurance that engine builders aren't all incompetent. I am looking to be impressed with a machine shop that has been in business for 60 plus years, and in exchange I am willing to pay my hard-earned money for it.

Brian
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  #88  
Old September 10th, 2019, 08:57 AM
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you might mention to him that you are "discussing" this transaction with other military vehicle owners.
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  #89  
Old September 10th, 2019, 09:01 AM
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Quote:
Originally Posted by grymsr View Post
you might mention to him that you are "discussing" this transaction with other military vehicle owners.
...and you might mention your best buddy from elementary school is a rather successful attorney.
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  #90  
Old September 11th, 2019, 06:53 AM
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I suppose my tribulations all sound quite petty. In the big picture, is it really that important?

Tom Hank's character in 'Saving Private Ryan' says, "This mission has taken a turn for the sur-real."
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